We want you to join us!

At Innoquest, we provide our employees on-the-job training with the objective to enhance their job skills and knowledge with day-to-day practical work applications and experience. We take pride and strive to excel in the roles we undertake and perform through our healthcare expertise to help doctors diagnose and treat patients correctly.

We offer talented and motivated individuals immense rewarding growth and development opportunities. Your career journey at Innoquest will be inspiring, exciting and challenging with our advance total laboratory automation system and technology. If you are interested in any of the roles listed below and have what it takes to be part of our Innoquest family, submit your professional work resume via our e-portal and register your interest with us NOW.

For further job enquiries, kindly reach out to us at


Job Highlights

–  People-Centered Management

–  Opportunities for career advancement

–  Joining a high performing team

Job Description

–  Manage a team of 4 by providing technical leadership and overseeing the day-to-day running of the Application Management function including guiding the team on complex problem solving.

–  Effectively plan, provision, operate, monitor, and maintain systems hardware, software and related infrastructure to meet performance, availability and operational practices guidelines.

–  Responsible for the day-to-day maintenance of the application systems in operation, including tasks related to identifying and troubleshooting application issues.

–  Provide daily technical support to users and able to troubleshoot database and applications problems, including routine backups, database administration and applications software.

–  Perform data extraction as per required by users and stakeholders as needed and implement solutions.

–  A 2nd Level Support for existing applications (LIS, Inet, Analyzer Integrations and etc).

–  Provide application expertise and represent the IT team in various projects to improve the productivity of business processes.


–  Candidates must possess a degree in Computer Science/IT/Computing/Engineering or related discipline.

–  Excellent knowledge and must have at least 3 years working experience in system development.

–  Experience in projects and exposed to the full system development life cycle, integration with middleware, and usage of database systems would be advantageous.

–  Knowledge in SQL Server system development (Stored procedures programming, SQL), ETL, Mirth, HL7, Unix Scripting and Windows Power Shell and Data warehouse will be an advantage.

–  Required skill(s): Application Design, System Development, Problem Solving, Communication & Writing skills.

–  Strong problem-solving skills with good communication skills, ability to work under pressure with a high sense of urgency.

–  Good team player, positive attitude, innovative and embraces change with good written and verbal communication skills.

Job Description

–  Full project life cycle development of HL7, Mirth, EDI or other data type interfaces using Integration Engine and other tools.

–  Responsible for analysis, support and maintenance, of existing or planned Hl7/Mirth or non-HL7, EDI or any data interfaces and other integration solutions with a focus on efficiency and standards.

–  Provide guidance to the application team and business stakeholders on large scope projects, gathering requirements, developing test plans and ensuring accuracy of data integrations.

–  Support QA/UAT and post production stabilization activities.

–  Support and make enhancements to existing Mirth applications to ensure high availability of Mirth based applications.

–  Take appropriate actions and ensure proper escalations when hard-stops and/or technical barriers are encountered preventing the solution from completing successfully or in a timely manner.

–  Work on Real-time (TCP/IP, VPN) and Batch (FTP/SFTP) Interfaces.

–  Review upgrade documentation related to integration features, technical processes, workflows, processes and business requirements content.



–  B.S. in Computer Science or Information Technology.

–  At least 3-5 years of experience.

–  Knowledge of or experience in healthcare interoperability standards, protocols and formats (Clinical Document Architecture specification, HL7) would be an added advantage.

–  Experience in CDR, CDA, APIs, and web services, and proficiency with HL7/Mirth and integration concepts are preferred.

–  Competent to work under minimal supervision in all phases of interface analysis and development.

Job Description

–  Provide 1st Level Support for existing applications (LIS, iNet, Analyser Integrations, etc).

–  Resolve all applications and instrument related issues within the SLA time frame and standards.

–  Perform analysis on repetitive problems and provide root cause analysis to resolve the issue permanently.

–  Work effectively with a range of internal and external stakeholders e.g. colleagues, clients, suppliers and members of the general public.

–  Carry out any other ad hoc duties that may be required from time to time to assist in the smooth running of the organization.


–  An IT degree is ideal. However, candidates with qualifications from other fields (minimum diploma) with an interest to pursue a career in IT are welcomed to apply.

–  Preferably with 1-2 of experience in IT, however, fresh grads with a positive learning attitude are welcomed to apply.

–  Prior working experience or background in the laboratory industry is advantageous.

–  Familiarity with HL7/Mirth and integration concepts are advantageous.

Job Highlights

–  Allowances (Travel & Phone)

–  Market leaders in marketplace

–  Unlimited growth opportunity


Job Description

–  Create, maintain and review all relevant documents (e.g. customer invoices, quotations) in accordance to the procedure manuals.

–  Handle any complaints of unsatisfactory services and provide feedback to the company by use of the online Customer Feedback Form, or as prescribed in the procedure manuals.

–  Act as a liaison between customers and the internal organization to resolve enquiries and build / maintain good relations and rapport with customers

–  Protect and maintain current customer base by ensuring consistent customer satisfaction

–  Seek opportunities to increase sales through various channels and pipeline customers in the area

–  Plan courier rounds for assigned customers to optimize service levels

–  Provide assistance during promotional events (e.g. Continuous Medical Education talks) and on-site screening campaigns

–  Provide timely updates of various reports and other ad-hoc requests required by the Management.



–  Experience in sales, added advantage if within the healthcare industry (e.g. pathology, pharmaceutical,

–  medical devices, etc.) with the appropriate primary customers for the segment (clinicians/administrators)

–  Self-driven and target oriented



–  Fix Allowance (Travel & Phone)

Job Highlights

Innoquest provides good training and career progression

Vacancies available at:

–  HQ at Wisma Tecna, PJ

–  Nationwide branches


Job Description

–  Organizes work by matching computer orders with specimen labelling; sorting specimens; checking labelling; logging specimens; arranging reports for delivery; keeping work surfaces clean and orderly

–  Operate analytical equipment and instruments according to established Standard Operating Procedures (SOPs)

–  Maintains quality results by running standards and controls, verifying equipment function through routine equipment maintenance and advanced trouble shooting; calibrating equipment utilizing approved testing procedures; monitoring quality control measures and protocols

–  Ensure all laboratory procedures are carried out according to the Company SOPs as per the required regulations and accreditation guidelines

–  Identifies and communicates abnormal patient conditions by alerting supervisory personnel, the patient’s physician/nurse and reporting mandated information to the public health department/other designated officials

–  Provides test results for patient diagnosis and treatment

–  Contributes to a safe and secure environment for all

–  Maintains patient confidence by keeping laboratory information confidential

–  Other ad hoc laboratory duties as required by the management



–  Bachelor’s degree in Biomedical Science, Medical Laboratory Technology or equivalent

–  A team player with excellent interpersonal and communication skills; Great positive attitude

–  Experience working in a CAP/ISO 15189 lab would be an advantage

–  At least 3 years of hands-on experience in a medical laboratory setting in haematology, histology, phlebotomy, biochemistry or immunology disciplines

–  Hands on experience on any Roche/Sysmex machines

–  Histology candidate must be familiar with work processes in routine Histology including special stains

–  Willing to work based on scheduled roster of 44 hours per week which may include 2 Saturdays/weekends in a month and public holidays. Willing to work reasonable overtime as required from time to time

Job Description

–  Participate in and supervise the reception of laboratory specimens and rejection of those that are unsuitable for analysis

–  Perform analytical, microscopic and medical lab test diagnosis

–  Perform various biochemical, haematology, microscopic test

–  Prepare accurate and completed laboratory reports

–  Monitor lab supplies in assigned area or department

–  Ensure compliance of policy and standard stipulated by accreditation bodies

–  Assist in quality control program

–  Phlebotomy 



–  Diploma / Degree in Biomedical Science / Life Science or equivalent

–  Minimum 2 years of work experience

–  Able to work in a fast-paced environment, both independently and in a team

–  Able to work in a responsible, meticulous and efficient manner

–  Possess good communication skills

–  Well versed with Phlebotomy process

Job Description

–  Manage incoming and outgoing phone calls.

–  Provide accurate, valid, and complete information pertaining to client queries.

–  Identify, assess customers’ needs and render assistance to achieve satisfaction pertaining to their services with the company.

–  Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.

–  Follow up with clients to garnered feedbacks for service improvements.

–  Keep records of necessary customer interactions and enter all information required into the company database.

–  Follow communication procedures, guidelines, and policies.

–  Hold high esteem for the quality of your work and ensure all work is done and completed according to the set-out timeline.



–  Good administrative and computer literacy skills.

–  Well versed in English and Bahasa Melayu.

–  Strong multitasking skills and able to work in a fast-paced environment.

–  Possesses strong interpersonal, communication, verbal, and written skills.

–  Able to start work immediately will be preferred.

–  We are open to hiring fresh graduates.

–  Training will be provided.

Job Description

–  Responsible for sourcing/procurement of building materials and negotiate with suppliers to secure the best deal.

–  Identify new potential vendors and suppliers in order to secure more cost-effective sources of products and services.

–  Negotiate for samples, pricing, credit terms and conditions of supply and etc.

–  Sourcing for competitive quotations and prepare cost comparisons of material pricing.

–  Coordinate on deliveries to sites and internal coordination on delivery schedule.

–  Supervise on issue of orders, verification of delivery documents and invoices for payment.

–  To coordinate with internal department to discuss and review requirements and delivery lead time.

–  To perform any ad-hoc duties assigned by superior from time to time.


–  Candidate must possess at least a Diploma in any related field.

–  At least 1-2 years of working experience.

–  Fluency in both spoken and written English, Bahasa Malaysia.

–  Good interpersonal and communications skills.

–  Manage incoming and outgoing phone calls.