
CAREER OPPORTUNITIES
We want you to join us!
At Innoquest, we provide our employees on-the-job training with the objective to enhance their job skills and knowledge with day-to-day practical work applications and experience. We take pride and strive to excel in the roles we undertake and perform through our healthcare expertise to help doctors diagnose and treat patients correctly.
We offer talented and motivated individuals immense rewarding growth and development opportunities. Your career journey at Innoquest will be inspiring, exciting and challenging with our advance total laboratory automation system and technology. If you are interested in any of the roles listed below and have what it takes to be part of our Innoquest family, submit your professional work resume via our e-portal and register your interest with us NOW.
For further job enquiries, kindly reach out to us at hr@innoquest.com.my.
POSITIONS
Job Highlights
People-Centered Management
Opportunities for career advancement
Joining a high performing team
Job Description
Manage a team of 4 by providing technical leadership and overseeing the day-to-day running of the Application Management function including guiding the team on complex problem solving.
Effectively plan, provision, operate, monitor, and maintain systems hardware, software and related infrastructure to meet performance, availability and operational practices guidelines.
Responsible for the day-to-day maintenance of the application systems in operation, including tasks related to identifying and troubleshooting application issues.
Provide daily technical support to users and able to troubleshoot database and applications problems, including routine backups, database administration and applications software.
Perform data extraction as per required by users and stakeholders as needed and implement solutions.
A 2nd Level Support for existing applications (LIS, Inet, Analyzer Integrations and etc).
Provide application expertise and represent the IT team in various projects to improve the productivity of business processes.
Requirements
Candidates must possess a degree in Computer Science/IT/Computing/Engineering or related discipline.
Excellent knowledge and must have at least 3 years working experience in system development.
Experience in projects and exposed to the full system development life cycle, integration with middleware, and usage of database systems would be advantageous.
Knowledge in SQL Server system development (Stored procedures programming, SQL), ETL, Mirth, HL7, Unix Scripting and Windows Power Shell and Data warehouse will be an advantage.
Required skill(s): Application Design, System Development, Problem Solving, Communication & Writing skills.
Strong problem-solving skills with good communication skills, ability to work under pressure with a high sense of urgency.
Good team player, positive attitude, innovative and embraces change with good written and verbal communication skills.
Job Description
Full project life cycle development of HL7, Mirth, EDI or other data type interfaces using Integration Engine and other tools.
Responsible for analysis, support and maintenance, of existing or planned Hl7/Mirth or non-HL7, EDI or any data interfaces and other integration solutions with a focus on efficiency and standards.
Provide guidance to the application team and business stakeholders on large scope projects, gathering requirements, developing test plans and ensuring accuracy of data integrations.
Support QA/UAT and post production stabilization activities.
Support and make enhancements to existing Mirth applications to ensure high availability of Mirth based applications.
Take appropriate actions and ensure proper escalations when hard-stops and/or technical barriers are encountered preventing the solution from completing successfully or in a timely manner.
Work on Real-time (TCP/IP, VPN) and Batch (FTP/SFTP) Interfaces.
Review upgrade documentation related to integration features, technical processes, workflows, processes and business requirements content.
Requirements
B.S. in Computer Science or Information Technology.
At least 3-5 years of experience.
Knowledge of or experience in healthcare interoperability standards, protocols and formats (Clinical Document Architecture specification, HL7) would be an added advantage.
Experience in CDR, CDA, APIs, and web services, and proficiency with HL7/Mirth and integration concepts are preferred.
Competent to work under minimal supervision in all phases of interface analysis and development.
Job Description
Provide 1st Level Support for existing applications (LIS, iNet, Analyser Integrations, etc).
Resolve all applications and instrument related issues within the SLA time frame and standards.
Perform analysis on repetitive problems and provide root cause analysis to resolve the issue permanently.
Work effectively with a range of internal and external stakeholders e.g. colleagues, clients, suppliers and members of the general public.
Carry out any other ad hoc duties that may be required from time to time to assist in the smooth running of the organization.
Requirements
An IT degree is ideal. However, candidates with qualifications from other fields (minimum diploma) with an interest to pursue a career in IT are welcomed to apply.
Preferably with 1-2 of experience in IT, however, fresh grads with a positive learning attitude are welcomed to apply.
Prior working experience or background in the laboratory industry is advantageous.
Familiarity with HL7/Mirth and integration concepts are advantageous.
Job Highlights
Allowances (Travel & Phone)
Market leaders in marketplace
Unlimited growth opportunity
Job Description
Create, maintain and review all relevant documents (e.g. customer invoices, quotations) in accordance to the procedure manuals.
Handle any complaints of unsatisfactory services and provide feedback to the company by use of the online Customer Feedback Form, or as prescribed in the procedure manuals.
Act as a liaison between customers and the internal organization to resolve enquiries and build / maintain good relations and rapport with customers
Protect and maintain current customer base by ensuring consistent customer satisfaction
Seek opportunities to increase sales through various channels and pipeline customers in the area
Plan courier rounds for assigned customers to optimize service levels
Provide assistance during promotional events (e.g. Continuous Medical Education talks) and on-site screening campaigns
Provide timely updates of various reports and other ad-hoc requests required by the Management.
Requirements
Experience in sales, added advantage if within the healthcare industry (e.g. pathology, pharmaceutical,
medical devices, etc.) with the appropriate primary customers for the segment (clinicians/administrators)
Self-driven and target oriented
Benefit
Fix Allowance (Travel & Phone)
Job Highlights
Innoquest provides good training and career progression
Vacancies available at:
HQ at Wisma Tecna, PJ
Nationwide branches
Job Description
Organizes work by matching computer orders with specimen labelling; sorting specimens; checking labelling; logging specimens; arranging reports for delivery; keeping work surfaces clean and orderly
Operate analytical equipment and instruments according to established Standard Operating Procedures (SOPs)
Maintains quality results by running standards and controls, verifying equipment function through routine equipment maintenance and advanced trouble shooting; calibrating equipment utilizing approved testing procedures; monitoring quality control measures and protocols
Ensure all laboratory procedures are carried out according to the Company SOPs as per the required regulations and accreditation guidelines
Identifies and communicates abnormal patient conditions by alerting supervisory personnel, the patient’s physician/nurse and reporting mandated information to the public health department/other designated officials
Provides test results for patient diagnosis and treatment
Contributes to a safe and secure environment for all
Maintains patient confidence by keeping laboratory information confidential
Other ad hoc laboratory duties as required by the management
Requirements
Bachelor’s degree in Biomedical Science, Medical Laboratory Technology or equivalent
A team player with excellent interpersonal and communication skills; Great positive attitude
Experience working in a CAP/ISO 15189 lab would be an advantage
At least 3 years of hands-on experience in a medical laboratory setting in haematology, histology, phlebotomy, biochemistry or immunology disciplines
Hands on experience on any Roche/Sysmex machines
Histology candidate must be familiar with work processes in routine Histology including special stains
Willing to work based on scheduled roster of 44 hours per week which may include 2 Saturdays/weekends in a month and public holidays. Willing to work reasonable overtime as required from time to time
Job Description
Participate in and supervise the reception of laboratory specimens and rejection of those that are unsuitable for analysis
Perform analytical, microscopic and medical lab test diagnosis
Perform various biochemical, haematology, microscopic test
Prepare accurate and completed laboratory reports
Monitor lab supplies in assigned area or department
Ensure compliance of policy and standard stipulated by accreditation bodies
Assist in quality control program
Phlebotomy
Requirements
Diploma / Degree in Biomedical Science / Life Science or equivalent
Minimum 2 years of work experience
Able to work in a fast-paced environment, both independently and in a team
Able to work in a responsible, meticulous and efficient manner
Possess good communication skills
Well versed with Phlebotomy process
Job Description
Manage incoming and outgoing phone calls.
Provide accurate, valid, and complete information pertaining to client queries.
Identify, assess customers’ needs and render assistance to achieve satisfaction pertaining to their services with the company.
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
Follow up with clients to garnered feedbacks for service improvements.
Keep records of necessary customer interactions and enter all information required into the company database.
Follow communication procedures, guidelines, and policies.
Hold high esteem for the quality of your work and ensure all work is done and completed according to the set-out timeline.
Requirements
Good administrative and computer literacy skills.
Well versed in English and Bahasa Melayu.
Strong multitasking skills and able to work in a fast-paced environment.
Possesses strong interpersonal, communication, verbal, and written skills.
Able to start work immediately will be preferred.
We are open to hiring fresh graduates.
Training will be provided.
Job Description
Responsible for sourcing/procurement of building materials and negotiate with suppliers to secure the best deal.
Identify new potential vendors and suppliers in order to secure more cost-effective sources of products and services.
Negotiate for samples, pricing, credit terms and conditions of supply and etc.
Sourcing for competitive quotations and prepare cost comparisons of material pricing.
Coordinate on deliveries to sites and internal coordination on delivery schedule.
Supervise on issue of orders, verification of delivery documents and invoices for payment.
To coordinate with internal department to discuss and review requirements and delivery lead time.
To perform any ad-hoc duties assigned by superior from time to time.
Requirements
Candidate must possess at least a Diploma in any related field.
At least 1-2 years of working experience.
Fluency in both spoken and written English, Bahasa Malaysia.
Good interpersonal and communications skills.
Manage incoming and outgoing phone calls.